A Descriptive Correlational Investigation into Factors That Impact on Job Satisfaction Among 40 Conveniently Selected Participants in an Urban Setting

Keywords: Job Satisfaction, Employees, Supervision, Job Advancement, Employee Motivation

Abstract

Job satisfaction relates to an individual’s level of contentment within an assigned organization and is influenced by the individual’s likelihood of promotion, perceptions of the stability of the work environment and many other demographic relationships. North America and the United Kingdom have produced evidence supporting this position for the last five decades. Accordingly, this study employed a descriptive correlational design to examine the factors that influence job satisfaction.  A convenient sample of 40 respondents from varying urban companies were recruited to participate in the study. The data were analyzed using SPSS version 21 software. Non-Parametric Statistical tools such as Bivariate Correlations and One-way ANOVA tests were used to examine the relationship between demographic factors and job satisfaction as well as employee support systems and jobs satisfaction. A conceptual framework was developed based on the variables under examination. The results indicated that supervision, business format and advancement on the job criteria had strong positive relationships with employees’ level of job satisfaction. Authors concluded that employee support systems need to be enhanced to reduce attrition and to promote, strengthen and develop burgeoning and established companies.

Downloads

Download data is not yet available.

Author Biography

Monique Lynch, The University of the West Indies

The University of the West Indies, Mona, Kingston, Jamaica

References

Adams, S. (2014). Most Americans Are Unhappy At Work. Retrieved from
http://www.forbes.com/sites/susanadams/2014/06/20/most-americans-are-unhappy-at-work/#41b0e865862a
Adams, S. (2012). New Survey: Majority of Employees Dissatisfied. Retrieved from
http://www.forbes.com/sites/susanadams/2012/05/18/new-survey-majority-of-employees-dissatisfied/#b4e1aa348758
Bruno, G. S., Caroleo, F. E., & Dessy, O. (2014). Temporary contracts and young workers’ job satisfaction in Italy. In Disadvantaged Workers (pp. 95-120). Springer International Publishing.
Burton, K. (2012). A study of motivation: How to get your employees moving. Management, 3(2), 232-234.
Dunnette, M., Campbell, J. & Hakel, M. (1967). Factors contributing to job satisfaction and job dissatisfaction in six occupational groups. Organizational Behavior and Human Performance Volume 2, Issue 2, (p. 143-174).
Heery, E. & Noon, M. (2001). A dictionary of human relations. Oxford: Oxford University Press.
Heritage, B., Pollock, C., & Roberts, L. (2014). Validation of the organizational culture assessment instrument. PloS one, 9(3), e92879.
Hill, B. (2016). What are the factors affecting job satisfaction? Retrieved from http://smallbusiness.chron.com/factors-affecting-job-satisfaction-20114.html
Hong, L. C., Hamid, N. I. N. A., & Salleh, N. M. (2013). A study on the factors affecting job satisfaction amongst employees of a factory in Seremban, Malaysia. Business Management Dynamics, 3(1), 26-40.
Kreitner, R., and Kinicki, A. (6th ed.) (2004). Organizational behavior. Burridge, IL: McGraw-Hill/Irwin.
Kumar, N. & Garg, P. (2010). Impact of motivational factors on employee’s job satisfaction- A study on some selected organization in Punjab, India. Asian Journal of Management Research. Retrieved from http://www.ipublishing.co.in/ajmrvol1no1/voltwo/EIJMRS2056.pdf
Kuranchie-Mensah, E. B., & Amponsah-Tawiah, K. (2016). Employee motivation and work performance: A comparative study of mining companies in Ghana. Journal of industrial Engineering and Management, 9(2), 255.
Lai, E. R. (2011). Motivation: A literature review. Person Research’s Report.
Merriam-Webster Dictionary. (2016). Definition of company. Retrieved from
http://www.merriam-webster.com/dictionary/company
Merriam-Webster Dictionary. (2016). Definition of promotion. Retrieved from http://www.merriam-webster.com/dictionary/promotion

Olorunsola E.O. (2013). Job satisfaction and its predictive measures on job satisfaction of administrative staff in South West Nigeria Universities. European Scientific Journal: vol.9, No.23 ISSN: 1857 – 7881. Retrieved from http://eujournal.org/index.php/esj/article/viewFile/1679/1668
Osabiya, B. J. (2015). The effect of employees’ motivation on organizational performance. Journal of Public Administration and Policy Research, 7(4), 62-75.
Parvin, M & Kabir, M. (2011). Factors affecting employee job satisfaction of pharmaceutical sector. Australian Journal of Business and Management Research Vol.1 No.9 [113-123].
Rustagi, P. & Dua, K. (2012). The Role of Employee’s Satisfaction on the Progress of Service Industries. International Journal of Information Technology and Knowledge Management Volume 5, No. 2, pp. 474-476. Retrieved from http://www.csjournals.com/IJITKM/PDF%205-2/51.pdf
Saeed, R., Lodhi, R. N., Iqbal, A., Nayyab, H. H., Mussawar, S. & Yaseen, S. (2013). Factors Influencing Job Satisfaction of Employees in Telecom Sector of Pakistan. Middle-East Journal of Scientific Research 16 (11): 1476-1482. Retrieved from http://www.idosi.org/mejsr/mejsr16(11)13/5.pdf
Sapru, R. K. (2006). Administrative Theories and Management Thought. Chandigarh, India: Phi Learning Pvt Ltd.
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. Thousand Oaks, CA: Sage.
Spector, P. E. (1985). Measurement of human service staff satisfaction: Development of the job satisfaction survey. American Journal of Community Psychology, 13, 693-713.
Tanjeen, E. (2013). A study on factors affecting job satisfaction of Telecommunication industries in Bangladesh. IOSR Journal of Business and Management, Volume 8, Issue 6, PP 80-86.
Zarca. (2015). Employee Satisfaction Survey- Detailed version. Retrieved from
http://www.zarca.com/online-survey-resource/sample-surveys/employee-satisfaction-survey-detailed-version.pdf
Published
2019-04-17
How to Cite
Lynch, M., & Wright, D. (2019). A Descriptive Correlational Investigation into Factors That Impact on Job Satisfaction Among 40 Conveniently Selected Participants in an Urban Setting. SOCIALSCI JOURNAL, 3, 403-413. Retrieved from http://purkh.com/index.php/tosocial/article/view/348
Section
Research Articles